Terms of service
The following website maintenance contract and terms and conditions govern all use of the CMWPs website and all content, services and products available at or through the website (taken together, the Website). The Website is owned and operated by CMWPs (“CMWPs″). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, CMWPs’ Privacy Policy) and procedures that may be published from time to time on this Site by CMWPs (collectively, the “Agreement”).
Please read this website maintenance agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this website maintenance agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by CMWPs, acceptance is expressly limited to these terms. The materials contained in this web site are protected by applicable copyright and trademark law.
In consideration of your use of the Service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or CMWP has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, CMWP has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).
We have plentIn consideration of your use of the Service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or CMWP has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, CMWP has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).y of automated tools that will check the status of your website(s). They actually ping your website(s) every minute of every day.
These pings simply check to make sure your site isn’t giving a 400/500 error. If it is, our team knows within 60 seconds that something is wrong and starts troubleshooting the issue immediately to get it addressed as quickly as possible.
You will create a password and account designation upon completing the Service’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify CMWP of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. CMWP cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 4.
General Terms
By selecting a product or service, you agree to pay CMWP the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.
Automatic Renewal
Unless you notify CMWP before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Subscriptions can be canceled at any time by reaching out to our support team.
At cm-wp.com, we strive to always meet your expectations and solve your WordPress related problems. We are confident that we can assist you as we are WordPress experts with extensive experience in providing solutions for all types of issues. In some rare cases due to factors beyond our control we may not be able to deliver.
This is why we have devised a Money Back Policy. If we can’t fix your issue, the amount you paid is on us.
The details of the Money Back policy are as follows:
For One-Time Support: If we are unable to solve your problem, we will refund the fee to you.
For Custom Design: If we are unable to provide you with the custom design solution agreed upon, we will refund the fee to you.
For Programming: If we are unable to solve your programming issue, we will refund the fee to you.
For Subscribers: If we have been unable to solve your problem and you wish to cancel your subscription package, we will be happy to do so without making any further charge.
**If Subscriber renew service at cm-wp.com and will request refund there will be cancelation fee of 20% form the total amount in order to cover our merchant fees
We want you to be happy with the service provided by cm-wp.com and we welcome your feedback and comments. Please share your thoughts with us on how we can improve – we’d love to hear what you think: support@cm-wp.com
Support
All subscriptions include access to support via the members-only Q&A Forum. “Support” means the ability to make requests for technical support assistance via the forum at any time (with reasonable efforts by CMWP to respond within 3-5 business days) concerning the use of the CMWPs Services. All support will be provided in accordance with CMWPs standard services practices, procedures and policies.
Permission is granted to temporarily view the materials (information or software) on CMWPs’ web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on CMWPs’ web site;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by CMWPs at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Privacy policy
Like most website operators, CMWPs collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. CMWPs’ purpose in collecting non-personally identifying information is to better understand how CMWPs’ visitors use its website. From time to time, CMWPs may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
CMWPs also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on CMWPs blogs/sites. CMWPs only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Certain visitors to CMWPs’ websites choose to interact with CMWPs in ways that require CMWPs to gather personally-identifying information. The amount and type of information that CMWPs gathers depends on the nature of the interaction. For example, we ask visitors who sign up at cm-wp.com to provide a username and email address. Those who engage in transactions with CMWPs are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, CMWPs collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with CMWPs. CMWPs does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
CMWPs may collect statistics about the behavior of visitors to its websites. CMWPs may display this information publicly or provide it to others. However, CMWPs does not disclose personally-identifying information other than as described below.
GDPR policy
If you fill out one of our mailing list signup forms, any information that you put into the mailing list signup form is collected to allow us to add you to our mailing list as you have requested by submitting this form.
If you contact us via our live chat system on our website, any information that you put into the chat window is collected to allow us to communicate with you as you have requested by engaging in the live chat system.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
If you complete a purchase on our website, WordPress automatically creates and account for you in order to store your order data and create your subscription. This account information is stored indefinitely to allow us to keep accurate records of any data we are obliged to keep for administrative, legal, or security purposes.
If you fill out one of our contact forms, your data is stored in our website database and Teamwork.com indefinitely. Additionally, this information is stored in our website backups in Google Cloud for no longer than 90 days.
If you sign up for our mailing list, your data is stored in ConvertKit.com indefinitely, or until that data is determined to be no longer valid or necessary for us to contact you in accordance with our mailing list procedures.
If you are a citizen of the EU/EEA and have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you are a citizen of the EU/EEA and have or have had a website maintenance plan with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Any information entered in to one of our contact forms is sent to us via email to Teamwork.com where we are able to read and respond to your message. This information is also stored in our website and sent to Google Cloud as part of our website backups for no longer than 90 days.
Any information entered into a mailing list signup form is sent to ConvertKit.com in order for us to send you our mailing list content.
Any information entered into our live chat system is being entered directly into software provided by Olark.com. At the end of your live chat conversation, this information is sent to us in Teamwork.com via email in order for us to contact you regarding your live chat conversation.
Any information entered into our checkout forms is saved in our website. Your first name and email address are then sent to Zapier.com in order to add that data to our New Customers list at ConvertKit.com so that we can send you the information that you need to know about your new care plan with us. Payment information is never stored in our website and is added directly to Stripe.com where they securely store your credit card information and name in order to process your payments. Stripe also shares your email address with Stunning.co in order to send you emails in the event of a failed payment or plan cancellation.
If you have or have had an active care plan with us, we process additional information on your behalf. In order to access your website for the purposes of website maintenance, your name, email address, website address, website login username, hosting login username and/or your business name may be stored in Teamwork.com which we use as our support desk and project management software. Passwords are not saved in cleartext format and are only saved in the LastPass software, which encrypts your passwords.
The third party services that we use to store data are equipped to monitor unauthorized access and share with us any known system breaches. These third party services include ConvertKit.com, LastPass.com, Olark.com, ManageWP.com, Stripe.com, Stunning.co and Google.com.
Additionally, if, at any point, WP Buffs becomes aware of a data breach through one of the third parties listed above, or by our own measures, we will immediately contact all affected parties and also take immediate action in accordance with the rules and regulations of the authority having jurisdiction.
Affiliate agreement
This agreement describes the terms and conditions for participation in the CMWPs affiliate program. In this agreement, the term “Affiliate” refers to you (the applicant). In this agreement, CMWPs refers to the product owner and publisher, CMWPs).
The CMWPs affiliate program administered in part through a 3rd party affiliate management company called AffiliateWP (www.affiliatewp.com).
To enroll in the affiliate program, you must submit an affiliate application and be approved. Applications are processed daily (Monday to Friday) and applicants will be notified of their acceptance status as soon as possible after their information is reviewed.
Affiliates will receive 10% of the total referred paying customer amount, which is a recurring monthly payout as a commission from orders placed through properly coded Affiliate links (unless noted otherwise for a particular product). Commissions may change at the discretion of the product publisher, CMWPs commissions may increase during limited time special promotions, but they will return thereafter to the regular 10% monthly recurring commission rate.
When an affiliate refers a white-label partner, the affiliate will receive a 10% recurring payout of the total amount of the order placed through properly coded Affiliate links (unless noted otherwise for a particular product).
For a sale to generate a commission to an Affiliate, the customer must complete the order form and remit full payment for the product ordered through the secure order system. Word of mouth referrals will not result in an affiliate commission being generated. Commissions will only be paid on sales that are made when the customer clicks through qualified, correctly structured Affiliate links. Properly coded links are the sole responsibility of the affiliate.
CMWPs will be solely responsible for processing every order placed by a customer via affiliate links. Affiliates are not authorized to collect payments or sell any CMWPs products from other websites as a “reseller” and no “resale” rights are granted in ANY way. Affiliates are not authorized to sell any of these products on ebay or other auction sites. Affiliates are not authorized to give away copies of any of these products. CMWPs will also be solely responsible for all customer service inquiries. All affiliates understand and acknowledge that no physical products will be shipped.
Customers who purchase products and services through the CMWPs Affiliate Program will be deemed to be customers of CMWPs. Accordingly, all rules, policies, and operating procedures concerning customer orders and service will apply to those customers. We may change our policies and operating procedures at any time. Prices and availability of our products and services may vary from time to time. CMWPs policies will always determine the price paid by the customer.
CMWPs reserves the right to refuse any site entry into the CMWPs Affiliate Program based on site content. Sites that do not qualify for the Affiliate Program include sites which:
- Promote sexually explicit materials
- Promote violence
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
- Promote illegal activities
- List coupon codes or discounts that were NOT officially provided to them by CMWPs. Want to promote a coupon? Contact us and we can work with you. You may NOT promote coupon codes you may have found elsewhere online. Doing so can result in the termination of your affiliate account and withholding of affiliate payments for violating our affiliate agreement.
- Infringe or otherwise violate any copyright, trademark, or other intellectual property rights of CMWPs or any other site.
The following are permitted uses of the CMWPs brand and marketing resources.
Affiliates are permitted to use the graphical banners and design resources located at https://cm-wp.com/affiliate-area/. If a specific size banner ad is not available, the affiliate may contact the Affiliate Program manager at affiliates@cm-wp.com and request a new banner graphic be added to the available resources.
CMWPs strictly prohibits affiliates from using spam e-mail and other forms of Internet abuse (including spamming forums, blogs, twitter, facebook and other social media outlets) to seek sales. Spam is defined as including, but not limited to, the following:
- Electronic mail messages addressed to a recipient with whom the sender does not have an existing business or personal relationship or is not sent at the request of, or with the express consent of, the recipient through an opt in subscription;
- Messages posted to Usenet, forums, Twitter, Facebook and message boards that are off-topic (unrelated to the topic of discussion), cross-posted to unrelated newsgroups, posted in excessive volume, or posted against forum/message board rules. Be conscious of forum rules! If a forum owner or moderator complains that an affiliate has spammed, the affiliate account may be permanently terminated after investigation.
- Content posted on free blog websites for the sole purpose of keyword spamming, or comments posted to legitimate blogs that violate the comment policy of the blog owner.
- Solicitations posted to chat rooms, or to groups or individuals via Internet Relay Chat or “Instant Messaging” system;
- Certain off-line activities that, while not considered Spam, are similar in nature, including distributing flyers or leaflets on private property or where prohibited by applicable rules, regulations, or laws.
CMWPs, may undertake, at its sole discretion and with or without prior notice, the following enforcement actions:
- Account Termination: Upon the receipt of a credible complaint, the CMWPs Affiliate Program manager may investigate the complaint, and if necessary, will then terminate the affiliate account of the individual implicated in the abuse. Termination results in the immediate closure of the member and affiliate account, the loss of all referrals, and the forfeiture of any unpaid money on account. At CMWPs discretion, termination may not only result in being banned from the affiliate program, but also being banned from ANY other internal affiliate programs.
If you wish to report a violation of our Anti-Spam Policy, please forward all relevant evidence to our customer service department at hello@cm-wp.com
Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
If any of the provisions of this Agreement are determined by a court to be unenforceable, they shall be severed from this Agreement, and the remaining provisions shall remain in full force and effect.
By signing up with the CMWPs Affiliate Program, you acknowledge that you have read this agreement and agree to all its terms and conditions. You have independently evaluated this program and are not relying on any representation, guarantee or statement other than as set forth in this agreement.
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